Improving SaaS Success with Project Discipline
SaaS Providers: What if your company could improve NPS, project success, and delivery speed while reducing effort?
PwC, Standish Group, PMI, and many others have done the research and there are measurable gains to be had through enhanced project discipline.
Project Discipline Gets Results
Companies that have significant project management discipline see meaningful jumps in customer satisfaction and project success versus their less structured counterparts.
It makes sense, having a plan, process, and structure tends to help with most things.
You might expect us to push Agile or Scrum, but at RightScope we don’t believe in rigid one-size-fits-all approaches. Most SaaS businesses benefit from a blended model:
- Agile for continuous improvement on stable products.
- Scrum for fast, iterative builds.
- Kanban for maintenance and support
- Waterfall: for internal rollouts or client-facing deployments
- Others like LEAN and Six Sigma for process optimization
PM Maturity Matters
Project Management maturity reflects how effectively your organization manages key elements like:
- Project Financials
- Change Management
- Risk Mitigation
It’s not enough to just have project managers, perhaps pick a methodology, and expect results. Your business and especially your teams, while probably similar to others in the industry, are still unique.
Assessing maturity, looking for gaps, and applying practical solutions to strengthen your maturity are very beneficial. PMI data shows high-maturity organizations deliver projects on time and within budget up to 30% more often.
But what is maturity?
Maturity refers to how consistently, effectively, and predictably an organization applies structured project management processes. In other words, a mature process is one that is well known in the company, is consistently used, and it embraces innovative improvements in a structured way.
Assessing maturity can be a challenge for internal teams because it requires an open, honest look without bias or company politics. There are ways to do it with surveys and anonymous polling, but it may be beneficial to involve a 3rd party that can be objective.
Shameless Plug
RightScope helps SaaS and IT teams assess and elevate their project management maturity without heavy overhead. Want to see where your gaps are and how to close them? Let’s talk!